FAQ

Design Questions, Answered

Direct answers to common design questions.

Starter: ~10 days. Professional: ~21 days. Premium: ~6 weeks. Rush delivery available to halve any timeline. We have never missed a deadline — our on-time delivery rate is 100% across 280+ projects.
We design custom sites built with clean HTML/CSS/JS, and also work with WordPress, Shopify, Webflow, and headless CMS platforms. The platform choice depends on your content workflow and technical needs — we recommend the simplest option that meets your requirements.
Always. We present Figma mockups of every page and breakpoint before writing a single line of code. You approve each screen before development begins. This is non-negotiable in our process.
We set up hosting, configure DNS, install SSL certificates, and connect analytics as part of every project. We can manage hosting for you via our maintenance retainer, or hand everything over to your team with full documentation.
Premium includes 90 days of post-launch support. For ongoing work, we offer maintenance retainers. Ad-hoc requests are handled via consulting hours in our custom package builder.
Yes — every service page has its own pricing and a direct purchase button. You can buy a standalone landing page, UI audit, redesign, or any other service independently of our bundled plans.
Yes. About 40% of our clients are based outside Portugal — primarily UK, Germany, Netherlands, and the US. We work in English and Portuguese.
Full payment at checkout via Stripe. Enterprise clients can arrange milestone billing. All prices in EUR. No hidden fees.